Assistant Store Manager – American Eagle Outfitters
Alshaya
Kuwait
Ref: GP435-938


The Role

The Role
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Alshaya Retail covers a wide variety of sectors, including the latest and best recognized names in Fashion, Footwear, Kid's clothing, Health and Beauty, Homestyle, Casual Dining, Prescription Eyewear, Pharmaceuticals and Sports fashion.

At American Eagle we are a team with one common goal: our customers. Together we respond to the needs of our customer and enjoy the satisfaction of a job well done Our corporate values drive the customer focus, innovation and diverse world-class team of American Eagle.

As a Store Manager, you will be managing a fast paced store providing an excellent customer service experience to all customers. A Store Manager also accountable to maximise store contribution through exploiting every opportunity to drive sales. Lead by example to coach the Assistant Store Managers to drive sales, reduce stock loss, maximize merchandising opportunities and maintain cost controls.

• Deliver high levels of motivation and development to a diverse team whose first language is not English.
• Ensure individual and store compliance with all company regulations and procedures.
• Implement store planograms, visual enhancement and stock availability management.
• Recommend brand feedback, customer requests, and in-store promotions.
• Drive highest possible standards of in-store visual impact.
• Apply and maintain guidelines and standards for visual presentation and store appearance.
• Implementation of stockloss controls, recommend areas of focus and changes in processes used within the store.
• Promote the highest standards of in store training including weekly communication, daily de-briefs, product knowledge and on the job coaching.
• Promote a positive learning environment within the store.
• Finally you will ensure that the store is fully compliant with all required administrative procedures according to company guidelines.
• The key performance indicators are store sales, compliance to brand in store visual merchandising, maintaining cost and stockloss control, people management and development and compliance to in store administration.
Requirements

Requirements
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• Minimum 5 years retail management experience.
• Good communication skills.
• Previous experience in working within similar store environment.
• Extensive leadership, decision making, planning & organizing and relationship building skills.
• Bilingual (Arabic & English) Preferable.
About the Company

About the Company
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M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang’s, Office Depot and Boots. The company operates 1,900 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmaceuticals, Office Supplies and Home Furnishings.

Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

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